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Vigorexova Systems

Expert Software Debugging Solutions

Privacy Policy

Your privacy matters to us - here's how we protect and handle your information

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Introduction

Vigorexova Systems ("we," "our," or "us") operates the website obslidiian.com and provides IT platform services focused on software code debugging education. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We understand that privacy is important to you, and we're committed to being transparent about our data practices. This policy describes the types of information we collect, why we collect it, how we use it, and the choices you have about your personal information.

Information We Collect

Personal Information

Name, email address, phone number, mailing address, and other contact details you provide when registering for our services or contacting us directly.

Educational Data

Learning progress, course completions, code submissions, debugging exercises, and performance metrics related to your use of our platform.

Technical Information

IP address, browser type, device information, operating system, referring URLs, and other technical data collected through cookies and similar technologies.

Communication Records

Support tickets, email correspondence, feedback submissions, and other communications between you and Vigorexova Systems.

Methods of Data Collection

  • Information you directly provide through forms, registrations, or communications
  • Automatically collected data through your use of our platform and website
  • Cookies and tracking technologies that enhance your user experience
  • Third-party integrations that support our educational services
  • Analytics tools that help us understand user behavior and improve our services

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services. Our primary goal is to deliver an effective learning experience while maintaining the security and functionality of our platform.

Educational Purposes: We use your data to track learning progress, provide personalized feedback, generate progress reports, and customize your learning experience based on your skill level and preferences.

  • Providing access to our debugging platform and educational resources
  • Processing registrations and managing your account information
  • Sending important updates about our services, courses, and platform changes
  • Responding to customer support requests and resolving technical issues
  • Improving our platform through analysis of user behavior and feedback
  • Ensuring platform security and preventing unauthorized access
  • Complying with legal obligations and protecting our rights
  • Developing new features and educational content based on user needs

Information Sharing and Disclosure

Vigorexova Systems does not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances outlined below, and always in accordance with applicable privacy laws.

Service Providers

We work with trusted third-party service providers who help us deliver our services. These include hosting providers, email service providers, analytics tools, and payment processors. All service providers are contractually required to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our users or others, including investigating potential violations of our terms of service.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will provide notice and ensure that any new entity continues to honor this Privacy Policy.

Your Privacy Rights

Under applicable privacy laws, you have several rights regarding your personal information:

Access Right

Request information about what personal data we have about you and how we use it.

Correction Right

Request corrections to inaccurate or incomplete personal information.

Deletion Right

Request deletion of your personal information, subject to certain limitations.

Portability Right

Request a copy of your data in a structured, machine-readable format.

Objection Right

Object to certain types of processing of your personal information.

Restriction Right

Request that we limit how we use your personal information in certain circumstances.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may ask you to verify your identity before processing your request. There is no fee for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational measures designed to safeguard your data.

Encryption: We use industry-standard encryption for data transmission and storage, including SSL/TLS protocols for all website communications.
Access Controls: Strict access controls ensure that only authorized personnel can access personal information, with regular access reviews and updates.
Regular Monitoring: Continuous monitoring systems detect and respond to potential security threats or unauthorized access attempts.
Employee Training: All staff receive regular training on data protection and privacy best practices to ensure proper handling of personal information.
Secure Infrastructure: Our hosting and storage infrastructure meets industry security standards with regular security audits and updates.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected.

  • Account Information: Retained while your account is active and for up to 7 years after account closure for legal compliance purposes
  • Educational Records: Maintained for 5 years after course completion to provide transcripts and verify achievements
  • Communication Records: Customer support communications are retained for 3 years for quality assurance and dispute resolution
  • Technical Data: Server logs and analytics data are typically retained for 2 years for security and improvement purposes
  • Marketing Data: Retained until you opt out of communications or for 3 years of inactivity

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality and cannot be disabled
  • Performance Cookies: Help us understand how users interact with our website
  • Functionality Cookies: Remember your preferences and personalize your experience
  • Analytics Cookies: Provide insights into website usage and help us improve our services

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our website. We also respect "Do Not Track" signals where technically feasible.

International Data Transfers

Vigorexova Systems is based in the United States, and your information is primarily processed within the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

We ensure that any international transfers of personal data are subject to appropriate safeguards in accordance with applicable data protection laws, including the use of standard contractual clauses and other approved transfer mechanisms.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information from our records.

For users between 13 and 18 years of age, we recommend that parents or guardians review this Privacy Policy and our services before allowing their children to use our platform.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email (if you have provided your email address) or by posting a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information to third parties.

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.

Contact Information for Privacy Matters

Vigorexova Systems

199 E Pine St
Exeter, CA 93221
United States

Email: support@obslidiian.com

Phone: +1 (203) 553-4435

If you have questions about this Privacy Policy, concerns about how we handle your personal information, or wish to exercise any of your privacy rights, please don't hesitate to contact us. We are committed to addressing your privacy concerns promptly and thoroughly.